Privacy Policy
This policy explains how information is collected, used, shared, and protected across our website and communications.
- Name, email, phone, dealership/company
- Messages you send to us (forms, email)
- Preferences you share (timing, contact method)
- Basic device/browser info and page interactions
- Approximate location (derived from IP)
- Referrer and performance diagnostics
- Message delivery metadata (timestamps, status)
- Opt-in and opt-out events (where applicable)
- Audit-friendly communication trails
We collect what we need to provide service, support, and compliance posture. We don’t collect information for “fun.”
Provide service
Respond to requests, coordinate demos, and support dealership workflows.
Improve performance
Measure reliability, usability, and speed. Reduce errors and operational friction.
Security & compliance
Prevent abuse, verify consent, and maintain auditability when needed.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
- We may store an auditable consent record (timestamp and opt-in source)
- We respect opt-out requests and avoid sending after STOP
- We do not sell phone numbers or share them for third-party marketing
- Service providers: hosting, messaging, analytics, and security vendors used to operate the service
- Legal and safety: when required by law or to protect rights and system integrity
- Business changes: data may transfer in a merger or acquisition with appropriate safeguards
We retain information as needed for operations, consent verification, dispute resolution, and legal compliance. Retention periods vary based on the type of data and business need.
- You can opt out of SMS by replying STOP
- You can request updates or corrections to information you submitted
- You can request deletion of certain information when applicable
For privacy questions, contact us at info@aiventacrm.com.